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Full-Time Team Member

Do you love pets, are eager to learn, and delight in offering stellar customer service? Then you'd make a great Team Member at Tomlinson's Feed!

Qualifications
Each Team Member is a crucial part of his or her store and provides Tomlinson’s customers with top-notch service and solutions to non-veterinary questions about their pets. You must care about helping to improve lives of pets and their owners.

Our Team Members are committed to expanding their knowledge of domestic pets, dogs and cats in particular. We are looking for individuals who are willing and able to proactively engage our customers, and to provide a wonderful shopping experience for them.

Our Team Members are flexible, have good judgment, and work together to ensure that Tomlinson’s stores are clean, delightful and helpful places for customers and staff to shop, work, and build relationships.
 

Time Commitment
A Tomlinson’s Team Member is expected to work their scheduled hours, attend any prescheduled training events, 
have flexibility to work extra shifts during holidays or to cover when co-workers are ill or on leave. Work schedules are established in order to ensure proper staffing at all times. Tomlinson’s stores are open seven days a week and the majority of holidays. Tomlinson’s employees are expected to work throughout the holiday season as needed.


Physical Requirements
You must be able to lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carry-outs for customers. This is an active role which requires you to be on your feet for the majority of your shift.


Duties include:

  • Provides every pet owner with an educational and enjoyable visit to Tomlinson’s.
  • Treats every customer and co-worker with friendliness and respect.
  • Provides every customer with as much or as little help as he or she wants.
  • Performs every transaction accurately.
  • Makes decisions which reflect best judgment informed by an understanding of Tomlinson’s principles, practices and customer experience.
  • Understands Tomlinson’s store operations procedures and their purpose.
  • Understands and applies the principles and practices as laid out in Tomlinson’s employee handbook.
  • Consistently follows Tomlinson’s policy and procedure.
  • Shares information with customers, learns from them and acts with good judgment to help them.
  • Continually learns how, when and for what situations to recommend products for sale in the store.
  • Successfully participates in required initial and on-going training. 
  • Actively participates in inventory maintenance including receiving, rotating, restocking, fronting, facing and cleaning.
  • Works with Store Manager to ensure that all items are in stock.
  • Helps to ensure that all shelves, pegs, baskets, etc. are accurately priced and labeled.
  • Helps train and teach new staff, works with all staff in a manner that contributes to the success of the entire team.
  • Carries customers purchases to their cars.
  • Works safely and helps maintain a clean and safe working environment.

And, what can you expect from Tomlinson's?

  • Competitive starting pay at $11/hr
  • Paid product and retail sales training
  • Employee discounts on pet food and supplies
  • Open communication from entry employees to executive management
  • Opportunites for internal promotion for outstanding employees
  • Weekly pay
  • Provided uniforms
  • Flexible scheduling
  • A friendly, team-oriented environment
  • Benefits to full time employees include: 
    • Medical insurance
    • Employer-matched 401(k)
    • Paid Time Off and Paid Holidays
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